If you are not completely satisfied with your goods Lymphoma Out Loud are happy to offer a 14 Day Returns Policy on unworn items returned in a resalable condition.
HOW TO RETURN MY GOODS?
Please email us at team@lymphomaoutloud.org with “Refund / Exchange Request” in the subject line. Please provide us with the following information: Name, Order Number, Order Date and state that you require a Refund or Exchange.
We will not be held liable for items lost or damaged in transit and therefore strongly suggest that you send your parcel via a ‘Tracked/Signed For’ service. Your UK statutory rights are not affected by our returns policy. The return is at your cost.
In the event of an Exchange Request we will do our best to swiftly exchange your item(s) stock permitting.
Unless items are proven faulty you will be required to arrange and pay for their registered return to us. We will of course refund the cost of postage if the item returned is demonstrated as faulty.
After three months, we retain the right to refuse the return of faulty goods.
